Shipping & Return Policy

SHIPPING

Shipping rate will be calculated and added during checkout. 

Within Ontario:

Shipping method:

Standard Shipping

Rate in CDN $:

Standard Shipping fee applies for orders under $100*. Free with orders over $100*. Some restrictions may apply.

Estimated arrival time:

Estimated arrival times will vary due to distance

All orders with an Ontario shipping address will also be offered the option of FREE In-Store Pickup.

*Free Shipping: Most orders totalling $100 or more after discounts and coupons and before taxes are eligible for free shipping within Ontario.

Within Canada (outside of Ontario):

Shipping method:

Standard Shipping

Rate in CDN $:

Shipping fee is based on item(s) and distance for delivery for all orders.

Estimated arrival time

Estimated arrival times will vary due to distance

 

RETURN POLICY

Slopeside Skis & Boards honors a 14-day money-back guarantee policy to all customers on returnable merchandise. If you are not satisfied with your purchase, and the product(s) are new and unused with tags and/or labels, you may return them for a full refund minus shipping and handling charges (a restocking fee may apply and you are responsible for shipping the returned product).



Before returning any product to Slopeside Skis & Boards , you must first obtain a Return Authorization (RA) number. To request an RA number please contact a technical support representative at 1 (905) 983-7669 ext 226 or email slopeside@brimacombe.ca with your invoice number.

Merchandise must be returned in resalable condition, in the original packaging material with all instructions, accessories and warranty cards. The RA number should be clearly marked on the outside of any product returned to Slopeside Skis & Boards. Once Slopeside Skis & Boards has inspected all returned items, the necessary credit or refund will be issued.

Non-Returnable Merchandise

:
Slopeside Skis & Boards cannot accept returns on used equipment.



Damaged Merchandise:
If an order arrives damaged; please notify Slopeside Skis & Boards within 24 hours of delivery. The product and all packaging material must be retained until the matter is resolved with Purolator.



Warranties:
If a product is damaged or has a defect, Slopeside Skis & Boards will be happy to assist the customer in dealing with the Manufacturer. Please note warranties do not cover breakage or damage to the product resulting from customer abuse.

 

ONLINE PAYMENT METHODS

Accepted Online Payment Methods:

  • PayPal 

  • Visa

  • Master Card
  • Amex



Accepted payment methods by Phone:
To order over the phone please call at 1-888-SNOW-360 (766-9360)



  • Visa

  • Master Card


Please note: Brimacombe gift cards cannot be accepted as an online payment method; however, all Brimacombe gift cards may be used for in-store purchases.

Please read our privacy policy for further information.